2017-11-16 原文網址
New Customer Service Tech Platform新客戶服務技術平臺
Dear Players,
親愛的玩家們
Our in-game customer service feature has started using a new tech platform as of update v1.09 to bring you a better customer service experience.
我們的遊戲客戶服務功能已開始使用一個新的技術平臺在v1.09版本中,為您帶來更好的客戶服務體驗
After updating to v1.09,we recommend that players try out our customer service chat bot for faster response times and more precise answers.
在v1.09版本中,我們建議玩家試用我們的客戶服務聊天機器人,以便在更快的時間內和更精確的回答玩家們的問題
Thank you all for supporting Last Battleground:Survival!
感謝您們支持LBS!
Note:If you encounter any problems with the game, please follow these steps:
注意:如果您在遊戲中遇到任何問題,請按照下列步驟操作:
1.Contact Customer Service from In-Game service:
1.從遊戲中聯繫客服:
If you can login to the game successfully,please tap on the icon in the top right corner of the main screen, then select "Customer ", then in the chat box Select a topic and fill in the accompanying form.
如果您能成功登入遊戲,請點擊主螢幕右上角的圖標,然後選擇"客戶",然後在聊天框中選擇一個主題並填寫相應的表單
If login failed, please tap on the icon in the top left corner of the loading interface, then select "Customer ", then in the chat box Select a topic and fill in the accompanying form.
如果登入失敗,請點擊加載介面左上角的圖標,然後選擇"客戶",然後在聊天框中選擇一個主題並填寫相應的表單
First, please browse the list below, find the option related to your problem, and then tap it and follow the instructions shown,then you can contact our customer service staff, and they will respond asap and resolve your issue.
首先,請流覽下面的清單,找到與您的問題相關的選項,然後點擊它並按照顯示的說明進行操作,然後您可以與我們的客服人員聯繫,他們將儘快回復並解決您的問題
Of course, you can also enter specific key words, and I'll provide you with a corresponding answer.
當然,您也可以輸入特定的關鍵字,會為您提供相應的答案
2.Contact Customer Service via email:
2.通過電子郵件聯絡客服:
You also can send an email to our customer service email “lastbattleground.help@gmail.com”
您也可以發送電子郵件到我們的客服信箱"lastbattleground.help@gmail.com"
以上就是官方今天最新版本提供聯絡客服Q&A的方法,若是發現遊戲出現任何紕漏時,能第一時間得到回應